Month: August 2023
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Business
The Tale of Transition: A Small Business Embracing Remote Work
In the wake of the pandemic, a small business found itself grappling with a sudden shift to remote work. Traditional…
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Tech News
Empowering Agents and Supervisors with Data-Driven Coaching Conversations
In the ever-evolving landscape of customer service, the ability to provide exceptional customer experiences is paramount. Empowering customer service agents…
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